About


OptiMed Specialty Pharmacy, headquartered in Kalamazoo, Michigan, is an independently owned and operated national specialty pharmacy. With almost 25 years of experience, we’re committed to taking a different approach to specialty pharmacy by focusing on small details to create customized solutions that enhance quality, minimize costs, and maximize patient outcomes.

We keep patient outcomes at the heart of everything we do in order to build a unified, value-based partnership with healthcare providers, payers, manufacturers, and healthcare systems.

 

Our Mission

Leverage personalized attention to detail to deliver customized solutions that optimize patient outcomes.

 

Our Vision

Partner with others to usher in a new standard of excellence.

 

Our S.M.A.L.L. Core Values

SUPPORT – MEANING – ACCOUNTABILITY – LEARNING – LEADERSHIP

Support: Being there for patients, providers, payers, pharmaceutical manufacturers, and the community.

Meaning: Creating customized solutions that make meaningful differences.

Accountability: Holding ourselves to the highest standards of excellence in innovation.

Learning: Identifying opportunities that drive both patient outcomes and business goals.

Leadership: Pioneering an industry shift toward customized solutions and personalized care models.

our commitment to quality

OptiMed Specialty Pharmacy is one of the first 100 specialty pharmacies in the nation to be dually accredited by the Accreditation Commission for Health Care (ACHC) and URAC. Accreditation provides external validation of our organization’s commitment to quality and excellence in patient care.

We maintain a dynamic quality assurance and performance improvement program to ensure the services we provide are timely, appropriate, reliable, and value-based. We routinely conduct self-assessments in areas such as prescription turnaround time, phone service, client satisfaction, patient adherence, and dispensing accuracy to ensure that we consistently exceed our performance goals.

By guaranteeing exemplary performance, we can ensure treatment effectiveness, optimal outcomes, and an exceptional patient experience.


our passionate team

Clinical Pharmacists: Our clinical pharmacists are knowledgeable about specialty medications and disease states and ensure that you are receiving safe, effective treatment. They are available by phone 24/7 to support you and address any questions or concerns you may have.

Pharmacy Technicians: Our Pharmacy Technicians work closely with you, your physician and your insurance company to get your medication covered and available to you as soon as possible.

Patient Care Coordinators: Our Patient Care Coordinators (PCCs) work closely with you to offer support throughout your entire treatment course. From refill reminders to side effect monitoring, our PCCs help you stay on track with your therapy.

Patient Care Advocates: Patients who cannot afford their medication are referred to our Patient Care Advocates (PCAs) who help them access a variety of financial assistance programs to make treatment affordable and accessible.


leadership

 Andrew Reeves, RPh | CEO  As co-owner and CEO of OptiMed Health Partners since 1994, Andy Reeves, RPh, has devoted his career to providing exceptional patient-centered care. His value-based team approach focuses on building effective and efficient healthcare models that promote the pharmacist’s role as part of the healthcare team to demonstrate how they can help positively impact treatment success and lower healthcare costs.  In addition, Andy was instrumental in incorporating pharmacogenetic testing into outpatient treatment and created models that included a pharmacist’s interpretation of lab results to better understand patient medication profiles and potential drug interactions.  The Michigan Pharmacists Association recently recognized his “out-of-the-box” approach by honoring Andy with the prestigious Excellence in Innovation award. This award recognizes those industry innovators who are striving to provide exceptional outcome-based, patient-centered care; deliver innovative practices that increase medication adherence and enhance disease management; and re-energize the profession to meet the healthcare needs of tomorrow’s patients.

Andrew Reeves, RPh | CEO

As co-owner and CEO of OptiMed Health Partners since 1994, Andy Reeves, RPh, has devoted his career to providing exceptional patient-centered care. His value-based team approach focuses on building effective and efficient healthcare models that promote the pharmacist’s role as part of the healthcare team to demonstrate how they can help positively impact treatment success and lower healthcare costs.

In addition, Andy was instrumental in incorporating pharmacogenetic testing into outpatient treatment and created models that included a pharmacist’s interpretation of lab results to better understand patient medication profiles and potential drug interactions.

The Michigan Pharmacists Association recently recognized his “out-of-the-box” approach by honoring Andy with the prestigious Excellence in Innovation award. This award recognizes those industry innovators who are striving to provide exceptional outcome-based, patient-centered care; deliver innovative practices that increase medication adherence and enhance disease management; and re-energize the profession to meet the healthcare needs of tomorrow’s patients.

 Theodore rafferty | human resource Director  Theodore (Ted) Rafferty was named the Human Resources Director in 2015. Ted is responsible for all human resources policies, practices, planning and activities, including talent acquisition, talent development, and benefits administration. Ted started with OptiMed Specialty Pharmacy in 2014 as the Operations Director prior to being promoted to his current position.  Ted received a Bachelors in Human Resources Management from Western Michigan University and has over 12 years of experience in a variety of roles related to business operations, management, and customer service.

Theodore rafferty | human resource Director

Theodore (Ted) Rafferty was named the Human Resources Director in 2015. Ted is responsible for all human resources policies, practices, planning and activities, including talent acquisition, talent development, and benefits administration. Ted started with OptiMed Specialty Pharmacy in 2014 as the Operations Director prior to being promoted to his current position.

Ted received a Bachelors in Human Resources Management from Western Michigan University and has over 12 years of experience in a variety of roles related to business operations, management, and customer service.

 Rob Doornweerd | COO   Rob Doornweerd joined OptiMed Health Partners as Chief Operating Officer in October of 2017. Rob brings over 18 years of Healthcare industry experience spanning the medical diagnostics and pharmaceutical industries. An entrepreneur with an extensive background in training and development he brings experience guiding companies into growth markets.    Before arriving at OptiMed, he was a Vice President with the Aquinas Leadership Group. Prior to that, Rob has held several leadership positions at ThermoFisher Scientific, including National Training and Development, Sales Operations for the ImmunoDiagnostics Division and Global Compliance.    Rob holds a master’s degree in Business Administration from Michigan State University – the Eli Broad Graduate School of Management.                

Rob Doornweerd | COO

Rob Doornweerd joined OptiMed Health Partners as Chief Operating Officer in October of 2017. Rob brings over 18 years of Healthcare industry experience spanning the medical diagnostics and pharmaceutical industries. An entrepreneur with an extensive background in training and development he brings experience guiding companies into growth markets.

Before arriving at OptiMed, he was a Vice President with the Aquinas Leadership Group. Prior to that, Rob has held several leadership positions at ThermoFisher Scientific, including National Training and Development, Sales Operations for the ImmunoDiagnostics Division and Global Compliance.

Rob holds a master’s degree in Business Administration from Michigan State University – the Eli Broad Graduate School of Management.

 

 

 

 Stephanie klepser, pharmD | VP, clinical operations  Dr. Stephanie Klepser has served as the Vice President of Clinical Operations at OptiMed Health Partners since 2010. She is responsible for developing and overseeing all of OptiMed’s clinical programs and services.  Dr. Klepser also directs the clinical education and training of pharmacy staff and co-chairs the organization’s Quality Management Committee. Dr. Klepser received her Doctorate of Pharmacy with Highest Distinction from Ferris State University and went on to complete an ASHP-accredited PGY1 residency at Northwestern Memorial Hospital in Chicago, IL. She currently sits on the executive board for the Michigan Pharmacists Association and is a member of the Academy of Managed Care Pharmacy, the National Association of Specialty Pharmacy, and the International Society for Travel Medicine. She also serves as adjunct clinical faculty for the Ferris State University College of Pharmacy.

Stephanie klepser, pharmD | VP, clinical operations

Dr. Stephanie Klepser has served as the Vice President of Clinical Operations at OptiMed Health Partners since 2010. She is responsible for developing and overseeing all of OptiMed’s clinical programs and services.  Dr. Klepser also directs the clinical education and training of pharmacy staff and co-chairs the organization’s Quality Management Committee. Dr. Klepser received her Doctorate of Pharmacy with Highest Distinction from Ferris State University and went on to complete an ASHP-accredited PGY1 residency at Northwestern Memorial Hospital in Chicago, IL. She currently sits on the executive board for the Michigan Pharmacists Association and is a member of the Academy of Managed Care Pharmacy, the National Association of Specialty Pharmacy, and the International Society for Travel Medicine. She also serves as adjunct clinical faculty for the Ferris State University College of Pharmacy.

 Steve Trebing, RPH | VP, industry relations & business development  Steve Trebing, RPh, serves as Vice President of Industry Relations & Business Development. Steve brings over 35 years of pharmaceutical, consumer healthcare and diagnostics sales experience to OptiMed. His background includes retail pharmacy practice, pharmaceutical sales and marketing, and diagnostic business experience. He previously served in a leadership role with Thermo Fisher Scientific (formerly Phadia), where he was responsible for sales and sales support functions, marketing, business development, customer service and training and development. His diverse education and background will help OptiMed establish business partnerships and advance strategic initiatives. Steve received a Bachelors in Pharmacy from the St. Louis College of Pharmacy in Missouri.

Steve Trebing, RPH | VP, industry relations & business development

Steve Trebing, RPh, serves as Vice President of Industry Relations & Business Development. Steve brings over 35 years of pharmaceutical, consumer healthcare and diagnostics sales experience to OptiMed. His background includes retail pharmacy practice, pharmaceutical sales and marketing, and diagnostic business experience. He previously served in a leadership role with Thermo Fisher Scientific (formerly Phadia), where he was responsible for sales and sales support functions, marketing, business development, customer service and training and development. His diverse education and background will help OptiMed establish business partnerships and advance strategic initiatives. Steve received a Bachelors in Pharmacy from the St. Louis College of Pharmacy in Missouri.

 Jessica ninke, pharmD | Director, Pharmacy operations  Dr. Jessica Ninke started with OptiMed Specialty Pharmacy in 2013 as a Clinical Pharmacist prior to being promoted to Pharmacy Director in May 2015. In this capacity, she manages the pharmacy staff, oversees specialty pharmacy operations, and supervises the delivery of care to OptiMed’s specialty patients. She is also the co-chair of the organization's Quality Management Committee. Dr. Ninke earned her Doctorate of Pharmacy with Highest Distinction from Ferris State University and subsequently completed an ASHP-accredited PGY1 residency at Saint Mary’s Health Care in Grand Rapids, MI. She is a member of the Michigan Pharmacists Association and the National Association of Specialty Pharmacy and serves as adjunct clinical faculty for the Ferris State University College of Pharmacy.

Jessica ninke, pharmD | Director, Pharmacy operations

Dr. Jessica Ninke started with OptiMed Specialty Pharmacy in 2013 as a Clinical Pharmacist prior to being promoted to Pharmacy Director in May 2015. In this capacity, she manages the pharmacy staff, oversees specialty pharmacy operations, and supervises the delivery of care to OptiMed’s specialty patients. She is also the co-chair of the organization's Quality Management Committee. Dr. Ninke earned her Doctorate of Pharmacy with Highest Distinction from Ferris State University and subsequently completed an ASHP-accredited PGY1 residency at Saint Mary’s Health Care in Grand Rapids, MI. She is a member of the Michigan Pharmacists Association and the National Association of Specialty Pharmacy and serves as adjunct clinical faculty for the Ferris State University College of Pharmacy.

 Rusti Greis | Director, Corporate Relations & Contracting  Rusti Greis is the Manager of Corporate Relations & Contracting at OptiMed Health Partners. She is responsible for developing, assisting with and overseeing efforts as they relate to contracting, quality, infusion coordination, compliance medical/pharmacy billing and financial reconciliation.   She has over 10 years of experience in medical billing and care coordination.

Rusti Greis | Director, Corporate Relations & Contracting

Rusti Greis is the Manager of Corporate Relations & Contracting at OptiMed Health Partners. She is responsible for developing, assisting with and overseeing efforts as they relate to contracting, quality, infusion coordination, compliance medical/pharmacy billing and financial reconciliation. 

She has over 10 years of experience in medical billing and care coordination.

 Taylor Dery | marketing manager   

Taylor Dery | marketing manager