There is no need to worry about patient care falling through the cracks at OptiMed. We are proud to consistently deliver dependable services to you and your patients, making us your trustworthy partner in patient care.

Prior Authorization Support Services. We assist in the prior authorization paperwork for you, freeing up time for you to do what you do best: healing patients.

Benefits Investigation. We investigate your patient’s prescription and health care benefits so there are no surprises when it comes to treatment costs.

Customized Appeal Letter Support. Should a prior authorization be denied, we can write a customized appeal letter to payers, saving you time and trouble.

Daily Claims Follow-Up to Expedite the Adjudication Process. Once a prior authorization is submitted, we can adjudicate the claim daily and follow up with the payer until the final decision has been made.

Pro-Active Refill Management & Reminders. We call your patients to remind them of their refill.

Free Shipping & Overnight Delivery of Medications & Supplies. Medications and supplies are delivered directly to your patient’s home or office free of charge.


Medication Utilization Reviews to Ensure Appropriateness of Therapy. We ensure that what a patient is currently taking – vitamins, supplements, other prescription drugs – will not interfere with the newly prescribed medication.

Coordination of Homecare Providers, Case Managers & Doctors or Other Healthcare Providers. Our experts help coordinate nursing services and other required care that may be necessary.

24/7 Access to Pharmacists. It is easy for you or your patients to get in touch with our pharmacists by simply calling 877-385-0535.


prep kit program

ERP Surgical Prep Kits conveniently feature ingredients proven to enhance recovery and reduce the risk of surgical-site infections. The kits contain clear, easy-to-follow instructions, and patients love the convenience of easily obtaining all medications...


OptiMed’s Med-Paks provide a simple medication management solution for patients and caregivers by assuring that the correct medication is taken at the right time. It works by placing all pills and vitamins in one easy-to-open tear pouch...

Travel health clinic

We work closely with your patients to create a comprehensive travel health assessment and plan that includes a comprehensive review of travel itineraries, medical history, immunization history, and prescription and over-the-counter medications and supplements...